Refund and Return Policy
Last updated: 03/07/2025
1. Introduction
Thank you for shopping at Barakah Blooms. We value our customers and want to ensure clarity regarding our refund and return policy for both digital and non-digital products. Please read this policy carefully before making a purchase.
2. Digital Products
2.1 No Returns or Exchanges
Due to the nature of digital products, we do not accept returns or exchanges. Once a digital product is delivered, it is considered used.
2.2 Refund Policy
We maintain a strict no-refund policy for all digital products. All sales are final.
2.3 Exceptions
While we do not offer refunds for digital products, we understand that exceptional circumstances may arise. If a technical error on our part prevents you from accessing the purchased digital product, please contact our customer support team within 7 days of purchase. We will work diligently to resolve the issue or, at our discretion, may issue a refund.
2.4 Technical Support
If you experience any technical issues with accessing or using our digital products, please contact our customer support team. We will make every reasonable effort to assist you.
3. Non-Digital (Physical) Products
3.1 Return & Exchange Policy
We accept returns and exchanges for non-digital products under the following conditions:
- Items must be unused, unopened, and in their original packaging.
- The return request must be initiated within 14 days of delivery.
- Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
- A restocking fee of 15% of the product’s purchase price will be applied to all approved returns, unless the return is due to an error on our part (e.g., damaged or incorrect items).
3.2 Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved:
- A refund will be processed to your original payment method within 7 business days.
- Shipping costs are non-refundable unless the return is due to our error.
3.3 Non-Returnable Items
Certain items are not eligible for return, including:
- Custom-made or personalized products.
- Opened or used items.
- Sale or clearance items (marked as final sale).
3.4 Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery with clear photos of the item and packaging. We will arrange for a replacement or refund.
4. Order Cancellation
4.1 Digital Products
As digital products are delivered immediately after payment, orders cannot be canceled once processed.
4.2 Non-Digital (Physical) Products
You may cancel an order for physical products before it has shipped. Once an order is shipped, it cannot be canceled and must be returned following our return policy.
5. Contact Information
If you have any questions or concerns regarding this Refund and Return Policy, please contact us:
📧 Email: support@barakahblooms.com
📍 Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
📞 Phone: (307) 314-2130
By making a purchase on barakahblooms.com, you acknowledge that you have read, understood, and agree to this Refund and Return Policy.